111kap FAQ — Answers for
Pakistan Players

No. Each person is allowed exactly one account on 111kap. Creating duplicate accounts is a breach of the Terms and Conditions and will result in all associated accounts being suspended, including any balances held within them. If you have forgotten your login details, use the password recovery option on the Login page rather than registering again.

You will need a clear photo of your Pakistani CNIC (Computerised National Identity Card) — both front and back. In some cases a selfie holding the CNIC may also be requested. KYC is required before your first withdrawal is processed. The sooner you submit your documents after registering, the smoother your first withdrawal will be. All submitted documents are handled securely and in line with the 111kap Privacy Policy.

Go to the Login page and tap "Forgot password?". Enter your registered mobile number or email address and you will receive an OTP or reset link. Follow the steps to set a new password. Make sure your new password is strong and not reused from another website. Do not create a new account to work around this — one account per person is strictly enforced.

No. 111kap is strictly an 18+ platform. You must be at least 18 years old to register, deposit, bet or withdraw. Age is confirmed at registration and verified again via CNIC before the first withdrawal. Accounts found to belong to minors will be immediately suspended and any balance held will be forfeited in line with the Terms and Conditions.

111kap supports all the major payment options used in Pakistan: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other mobile wallets. All transactions are in PKR — there is no currency conversion or hidden charges. Select your preferred method in the Deposit section of your account dashboard.

JazzCash, Easypaisa and Raast deposits are typically credited within a few minutes of confirmation. Bank transfer timings depend on your bank but are generally processed the same business day for transfers made during banking hours. If a deposit has not appeared in your balance after 30 minutes and you have a confirmation reference from your payment provider, contact 111kap support with that reference number.

Yes, a minimum deposit threshold applies. The exact minimum amount for each payment method is displayed on the deposit screen within your account. The minimums are kept low so that new players can start with a small, comfortable amount. Deposit limits — both minimum and maximum — may vary slightly by payment method.

This occasionally happens due to a network interruption between your payment provider and the platform. First, check your JazzCash, Easypaisa or bank statement to confirm whether the transaction actually completed. If money was deducted but your 111kap balance was not updated, note down the transaction reference number and contact 111kap support. In the majority of cases the balance is reconciled within a few hours once the reference is verified.

Log in, go to your account dashboard and select the Withdrawal option. Enter the PKR amount you want to withdraw, choose your preferred method (JazzCash, Easypaisa, Raast or bank transfer) and confirm. Your KYC verification must be complete before the first withdrawal can be processed. Visit the Withdrawal page for a full step-by-step guide.

Processing times vary by method. JazzCash and Easypaisa withdrawals for verified accounts are typically the fastest. Bank transfers depend on the receiving bank and are generally completed within one to two business days. All withdrawals are in PKR — no conversion is applied. Completing your KYC early prevents delays at the verification stage when you request a withdrawal.

The most common reasons a withdrawal is held are: pending KYC — your CNIC has not yet been submitted or approved; active bonus wagering requirements — a bonus has been claimed that carries a minimum wagering condition before withdrawal is permitted; or a security review triggered by unusual account activity. Log in and check your account notifications for the specific reason. If it is not clear, contact support with your withdrawal reference number.

Yes, both minimum and maximum withdrawal limits apply and may vary by payment method. The exact figures are shown on the withdrawal screen within your account. If you need to withdraw an amount above the standard maximum, contact support — higher limits may be available for verified accounts with an established history on the platform.

111kap covers Pakistan Super League (PSL) fixtures, T20 internationals, Test matches, One-Day Internationals (ODIs) and domestic cricket. Available markets include match winner, top batsman, top bowler, total runs, over-by-over totals, method of dismissal, player milestones and in-play live betting with real-time odds updates. Football and esports markets are also available. Visit the Sports page for a full overview.

Yes. In-play betting is available on qualifying cricket matches, including PSL and international fixtures. Odds update dynamically ball by ball, and markets open and close throughout the match. To place live bets you need to be logged in with a sufficient PKR balance. Note that some markets may be temporarily suspended during breaks in play or reviews.

If a match is abandoned, cancelled or does not meet the minimum number of overs required for a result, bets are typically voided and stakes returned to your account balance. Specific rules depend on the market type and are detailed in the 111kap Terms and Conditions. Always check the market rules before placing a bet on weather-affected fixtures, particularly in Pakistan's domestic schedule.

The casino section includes Live Casino with real dealers (Baccarat, Roulette, Blackjack, Andar Bahar, game shows), hundreds of slot titles from leading providers, virtual sports, and instant-win games. The live casino runs 24 hours a day with HD-streamed tables. Visit the Casino page for the full game library.

Some slot titles are available in demo mode, allowing you to explore the game mechanics before committing real PKR. Live casino tables and sports betting markets require a real-money balance to participate. Demo availability varies by game provider — look for a "Try for Free" or "Demo" option on individual game tiles in the casino lobby.

All slot and virtual casino games on 111kap use certified Random Number Generator (RNG) technology, which ensures every result is independent and unpredictable. Live casino outcomes are determined by physical dealing and spinning, streamed in real time by professional dealers. The theoretical return-to-player (RTP) percentage for individual slots is typically published by the game provider and is accessible via the game's information screen.

The 111kap Android app is available for direct download from the 111kap website — visit the App page for the latest APK file and step-by-step installation instructions. Since the app is not distributed through the Google Play Store, you will need to allow installation from unknown sources in your Android settings before installing. The page explains exactly how to do this. The app is free to download.

Currently the dedicated app is available for Android devices. iPhone and iPad users can access the full 111kap platform through the mobile browser on their device — the website is fully optimised for iOS Safari and Chrome and provides the same features as the app, including deposits, withdrawals, cricket betting and live casino.

The most common issue is that "Install from Unknown Sources" has not been enabled in your Android settings. Go to Settings → Security (or Apps, depending on your Android version) and toggle on the option to allow installation from sources other than the Play Store. Also make sure you have enough storage space — the APK requires a modest amount of free space. If the problem continues, try downloading the APK again from the App page to make sure you have a complete, uncorrupted file.

Log in and navigate to Account Settings, then find the Responsible Gaming section. You can set daily, weekly or monthly PKR deposit limits from there. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period before it becomes active — this is a deliberate safety measure to prevent impulsive changes. Decreasing a limit takes effect right away.

Yes. The self-exclusion tool allows you to temporarily restrict access to your account for a set period — days, weeks or months — without permanently closing it. During self-exclusion you will not be able to log in, deposit or place bets. Your account and balance are preserved. When the period ends you can request reactivation. For a longer break or permanent closure, contact support. More information is on the Responsible Gaming page.

A few signs to be aware of: chasing losses instead of stopping after a bad session; spending more than you planned or can comfortably afford; betting affecting your sleep, mood, work or relationships; hiding your gambling activity from others. Gambling is meant to be entertainment — if it no longer feels that way, take a break using the self-exclusion tool and talk to someone you trust. The Responsible Gaming page has practical guidance and self-assessment tools to help you stay in control.